When should I submit textbook orders?
- The sooner the better.
- It takes approximately 2 weeks to get stock to campus and we like to give students 4 weeks to place their orders from us, or the retailer of their choice. That means we would like orders no later than 6 weeks in advance.
- September and January starts are particularly challenging. We would like to have orders for September texts in by July and for January, orders in by October.
How do I order desk copies?
- Faculty or program associates order desk copies from the publisher.
- Some publishers require specific information from the program before they will release a free copy.
- Check the publisher's website for information on how to order desk copies. Several have a link on the textbook info page.
- Contact Colleen for help with publisher information.
Can I let students know what text books they need before you send out the notice?
- The simple answer is that we would prefer you didn't.
- As soon as the program releases textbook information, students contact us to attempt to purchase books. If you haven't placed an order for the course or if the books haven't arrived, we can't help the students. That is not only frustrating to us, and to students, but it costs the university money when students turn to other suppliers.
If the bookstore doesn't have the text, can I tell students to purchase it elsewhere?
- Please talk to the bookstore before you encourage students to purchase texts off campus.
- There may be times when the bookstore is not able to provide a textbook. In that case we will add that information to our textbook notice so that students have an alternate resource.
- If the text is required material, every copy we don't sell costs the university money. We pay for the texts to be shipped to campus and we pay to return the unsold stock.
How can I check if my books have been ordered? How do I know when they are due to arrive?
- This information is available on the Schedule of Textbooks ordered at O: Staff\Bookstore\Public
- Each tab represents a program area. Select your tab.
- Books highlighted in yellow have been received in full.
- If a title has not been highlighted, we are still awaiting stock.
- Please call Colleen at ext. 2638 if you have any questions about your stock.
What is the cost of the book?
- You can find the selling price on the Booklist on the O drive at Staff\Bookstore\Public
- You can find your text, price, ISBN, and other book information.
- If you are posting this information for students, please be aware that text prices can change without notice.
How many books do you have in stock?
- Quantity of stock can vary. Calling to check with the bookstore only gives you what is sitting on the shelves. This could be misleading as one title can be used for multiple offerings.
- If you require a book you must place an order by filling out a textbook requisition.
How do I know which of my students have purchased books?
- The bookstore does not track which students have purchased textbooks.
- It is ultimately a student's responsibility to know what is required for each course and order accordingly.
Who send notices to Students?
- The bookstore sends notices out for all programs excluding some courses in Continuing Studies, and some certificate courses.
- The notices are copied to the program and the library staff who provide over the counter service.
- Please note that if the bookstore does not send out the notice or prepare a notice for you to post, it means that we have no record of that information. This provides challenges to the bookstore and library staff. We ask that any information posted to students also be sent to the bookstore. The program can be held financially responsible for any misinformation they provide to students.
- The required textbook and material list is sent to the program for approval and the associate must confirm the course number, start date, and text information. If the notice is approve, please respond with the course distribution list.
- The bookstore emails the distribution list with the notice and copies the program associate, instructors (if requested), and the library staff.
- If students are added to the course after the notice has been sent out, we ask that the program associate include the notice in the student's welcome letter.
Why do you need program approval to send out the notice?
- Before we communicate with students, we like confirmation that nothing has changed since the original order was placed. We also would like to limit communication to students, so if we can combine text notices students receive fewer emails and they are able to bundle their orders and save in shipping fees.
- Once a notice has been sent to students, the program becomes financial responsible for any mistakes or changes. Having you double check the notice ensures that any miscommunications are kept to a minimum.
