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Punctuation and capitalization

Learn more about English rules of capitalization and punctuation to help you become a more confident writer.

Capitalization in academic versus business writing

Confusion around what should be capitalized often comes from differing expectations for business writing versus academic writing that prioritizes North American Academic English. For example, in a business writing, a person's job description is often capitalized: Dorothy Li, Director of Communications. However, according to North American Academic English rules for capitalization, the only job titles that should be capitalized are those that appear in front of a person's name and are therefore actual titles, versus simply being a description (American Psychological Association, 2020, p. 166): Prime Minister Trudeau.

To further illustrate the difference, consider that it's unlikely Dorothy Li would be addressed by a colleague only by her job description: "Excuse me, director of communications...". However, when the job description becomes a title, the individual is likely to be addressed or identified by his or her title: "Prime Minister, welcome to this event."

The difference between a title and a description also determines how to refer to a specific department or course. For example, School of Leadership Studies is capitalized because the title of the school is a proper noun. If, however, an author referred generally to schools of leadership, the words should be in lower-case because they provide a description, not a title. Similarly, the name of a specific course should be capitalized because it's the proper name of the course: Foundations of Strategic Leadership. However, if an author used the phrase an introductory leadership course, it is unnecessary to capitalize any of the words because they're used to describe a course, not provide the title of a specific course. 

Reference

American Psychological Association. (2020). Publication manual of the American Psychological Association (7th ed.). https://doi.org/10.1037/0000165-000